Hello Friends,
As we settle back in after the holidays and are getting geared up for 2016, we thought it would be an ideal time to introduce our quarterly newsletter. Put simply, our goal is to share some meaningful ways to help you grow your revenues. From industry trends and insights to new opportunities, the idea is to bring you the latest news, stimulate thoughts and provide you with some fresh perspectives.
Enjoy!
Trevor Stuart-Hill, President |
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Meet Deborah MacDonald,
Revenue Matters' Director of Distribution and eCommerce
Deborah specializes in the area of hotel distribution and eCommerce strategies, with over 20 years of experience in agency operation, hospitality distribution and digital voice. Her vast knowledge and keen insight of the industry has made her the perfect fit to lead the online distribution and eCommerce support services program of Revenue Matters. |
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Her distribution and eCommerce background spans a variety of leadership positions with Sabre Hospitality Solutions, Sceptre Hospitality and Atlantica International Hotels developing expertise in domestic and international hospitality markets for resorts, hotels and tourism destinations.
Since joining the Revenue Matters team, Deborah has:
- Created tools to ensure consistent messaging, voice and content across the varied online distribution portals
- Developed a variety of audit tools for the evaluation of price positioning and product offerings to identify potential growth revenue opportunities
- Customized solutions and best practice processes to streamline system management
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Recently added to our list of services are RMapps, compatible with both Android and iPhone. Clients can reach out to past and potential guests in real time, with such fully-customizable widgets as Book Now, Social Media Integration, Loyalty Base Programs and Push Notifications. And, using the online portal is super easy!
Among our clients currently benefiting from RMapps are: The Abbey Resort, The Lodge & Spa at Cordillera and EO Inn & Spa.
For further details, visit our website. |
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Capitalizing on the importance of keeping a finger on the pulse of the industry, Revenue Matters provides distribution review services, enabling our clients to gain visibility into their OTA and GDS presence. By taking advantage of our expert's keen insight, clients receive real-world suggestions relating to placement, content, competitive price positioning and merchandizing.
This service will ensure a consistent message emanates across online distribution channels and will evaluate the usage of the various selected distribution channels, resulting in enhanced operational efficiencies and improved guest satisfaction.
A service well worth taking advantage of… |
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"Wow – such a pleasure to work with you guys. Have heard nothing but great things from the hotels and Revenue Management teams as well. Thank you so much for all your help and look forward to a great relationship in the future."
Vickie Callahan -
VP Revenue Management at Atrium Hospitality
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Your guests have incredible stories to tell and a huge global audience who are listening. Flip.to lets your guests share their travel stories to the world, building an ever-growing team of advocates who have a massive impact on your hotel's reach and bottom line.
With Flip.to, tap into the creativity and unique perspectives that only your guests can provide, bringing out the personality and genuine guest experience of the hotel. Make their stories an integral part of your story, and turn meaningful moments into measurable ROI.
Discover the advocacy platform for hotels, Flip.to.
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